Politique d’expédition

SHIPPING POLICY

Thank you for shopping with SILKME.SHOP.

ORDER PROCESSING

Orders are processed as quickly as possible after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

DELIVERY TIMES

Estimated delivery time is 6–9 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs procedures, public holidays or periods of high demand.

SHIPPING COSTS

Any applicable shipping costs will be clearly displayed at checkout before payment.

TRACKING

When tracking is available, you will receive a tracking number by email once your order has been shipped.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your shipping address, please contact us as soon as possible at silkme.shop@gmail.com.

Once an order has been shipped, we may not be able to modify the delivery address.

LOST OR DAMAGED ORDERS

If your order arrives damaged or you experience an issue with your delivery, please contact us at silkme.shop@gmail.com with your order number and any relevant information or photos.

CONTACT

For any shipping-related questions, please contact:

SILKME.SHOP
silkme.shop@gmail.com